Providence, RI 02903. In January 2023, DHS OIG issued an updated report review directive. We will continue to monitor DHS OIG's efforts to address this recommendation. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . or https:// means youve safely connected to the .gov website. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. The time it takes to complete reports increased over the 4 fiscal years we assessed. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. A lock When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Dallas, TX 75201 (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Media inquiries and department press contacts. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. DHS OIG agreed with our recommendation. Fax: (313) 226-4006, Phone: (915) 745-1654 We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (312) 886-7065, Phone: (817) 385-2071 32 Old Slip, 26th Floor For more information, see our USCIS Visitor . (LockA locked padlock) > Regional Offices. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Eastern Region Fax: (415) 355-2731, Phone: (520) 620-7390 Drive transformative change to improve DHS programs and operations and promote a safer homeland. If you have contacted other . OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Washington, DC 20528-0305. GAO was asked to review DHS OIG's management and operations. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). We will continue to monitor DHS OIG's efforts to address this recommendation. > About Published: Jun 03, 2021. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Selina Boyd , Regional Inspector General for Audit Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) HHS Headquarters. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Information and guidance about COVID-19 is available at coronavirus.gov. They noted that this Risk Register is undergoing leadership review. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. or https:// means youve safely connected to the .gov website. Information and guidance about COVID-19 is available at coronavirus.gov. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. .
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Our work on the management and operations of this office identified long-standing management weaknesses, including: About Us . A lock James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Region covers Arkansas, Louisiana, Oklahoma, and Texas. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. DHS OIG agreed with this recommendation. Menu; Search; En Espaol; In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. A lock Myra Hamilton, Acting Regional Inspector General for Audit Fax: (817) 385-2080, Phone: (303) 335-4201 Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. U.S. Department of Health & Human Services Washington, D.C. 20201 Kansas City, MO 64106 Office of Inspector General. A .gov website belongs to an official government organization in the United States. Return to top. (800) 869-4499 OIG is headquartered in Washington, DC, and has three regional offices. Sam Nunn Federal Building Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Vacant, Regional Inspector General for Audit Directions. Receive the latest updates from the Secretary, Blogs, and News Releases. . Office of Inspector General 1500 Pennsylvania Avenue, N.W. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. An official website of the U.S. Department of Homeland Security. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Secure .gov websites use HTTPS In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Fax: (703) 413-1833, Phone: (404) 331-5928 (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region The Office of Innovation has cataloged organization policies and the corresponding responsible offices. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. Washington, DC 20230 202. DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. Return to top. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. DHS OIG agreed with this recommendation. 40 Fountain Street. Office of Rehabilitation Services. . Suite 30.450 Atlanta, GA 30303 Location details Fax: (202) 616-4532, Phone: (202) 616-4620 Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. 245 Murray Lane SW Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Report Incidents DHS Mailing Address Media Contacts Media inquiries and department press contacts. TTY 1-800-745-5555. The Wannamaker Building In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. 100 Penn Square East, Suite 502 Fax: (617) 748-3965, Phone: (312) 886-7050 The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Washington, D.C. 20201 Secure .gov websites use HTTPS A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. 501 I Street, Suite 9-200 However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. The headquarters also houses the main administrative and support staff . Report suspicious items or activities to local authorities immediately. Fax: (915) 577-9012, Phone: (713) 718-4888 The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Fax: (415) 503-1417, Phone: (703) 413-1835 In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Western Region Attn: Office of Investigations - Hotline Actions Needed to Address Long-Standing Management Weaknesses. These actions address the intent of our recommendation. Please direct all Congressional inquiries to OLA. Official websites use .gov Office of Inspector General . During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. We will continue to monitor DHS OIG's efforts to address this recommendation. Vacant, Regional Inspector General for Audit Information and guidance about COVID-19 is available at coronavirus.gov. Need help applying for benefits online? Secure .gov websites use HTTPS The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Share sensitive information only on official, secure websites. Report financial crime by contacting a U.S. Secret Service Field Office. Home In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Oklahoma City, Ok73105 A .gov website belongs to an official government organization in the United States. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel DHS OIG agreed with this recommendation. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. Your suggestions will be considered as the Office of Inspector General considers new projects. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Fax: (212) 908-9035, Phone: (415) 355-2740 A lock Find direct contact information for DHS, its component agencies, and specific programs of interest. Looking for U.S. government information and services? Yes No With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Stay informed as we add new reports & testimonies. See All Field Offices. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Request a DHS speaker for speaking engagements, conferences, and other events. Teri Lewis, Assistant Regional Inspector General for Audit I am submitting this . works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Main Navigation. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Listing of key contacts organized by component agency. Fax: (404) 331-5046, Phone: (312) 353-1203 Southeastern Region DHS OIG agreed with this recommendation. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. DHS OIG has made progress in developing these key organizational performance management documents in recent years. (214) 661-9530 No. Check-In Office. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Yes No Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). Field Office Location. Fax: (202) 616-2051, Phone: (202) 616-4760 (404) 974-9417 OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG agreed with this recommendation. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603Rise Of Kingdoms Best Garrison Pairing, How Much Do Emirates Charge To Select Seats?, Articles D